Quick Reference Guide to SMMC Services

Case Management - Case Management, Social Work & Clinical Documentation Improvement

  • Department Service:

  • Case Management, Social Work & Clinical Documentation Improvement

  • Department Main Phone Number:

  • Biddeford (207) 283-7489; Sanford 490-7323

  • Department Fax Number:

  • Biddeford (207) 283-7404; Sanford 490-7328

  • Service Days & Hours of Operation:

  • Case Managers are available 7 days a week. The Social Workers and RN Clinical Documentation Specialists are available Monday through Friday during regular business hours.

  • Description of Service:

  • RN Case Managers and Social Workers support the patients and the interdisciplinary team through care coordination, discharge planning, utilization review, and psychosocial support. The RN Clinical Documentation Specialists support the medical staff by reviewing the medical record for documentation opportunities. The goal is for the medical record to accurately reflect the patients severity of illness and risk in code-able terms.