Crisis Response Services provides a 24-hour Crisis intervention Hotline for residents of York County. The 24 hour hotline phone number is: 1-888-568-1112.
Emergency Department Acute Psychiatry (EDAP) – Biddeford Medical Center
SMHC’s Emergency Department Acute Psychiatry Unit (EDAP) in Biddeford contracts with Crisis Response Services to provide a 24-hour Crisis intervention for people at the Biddeford Medical Center. A multi-disciplinary team of crisis workers, psychiatric health nurses and security staff, perform a comprehensive assessment of your needs and reasons for seeking help and design a plan to meet your needs. Follow up with community resources, or assistance with hospitalization is provided.
Acute Psychiatry Services - Sanford Medical Center
The Sanford Medical Center’s emergency department contracts with Crisis Response Services to provide a 24-hour crisis intervention for people at the Sanford Medical Center. A multi-disciplinary team of crisis workers, emergency room nurses and security staff, perform a comprehensive assessment. Telepsychiatry services are also available. Follow up with community resources, or assistance with hospitalization is provided.
Inpatient Mental Health Unit – Biddeford Medical Center
The inpatient Mental Health Unit in Biddeford is a 12 bed, locked unit that provides a 24 hour treatment program designed to provide care for adults ages 18-95 in acute psychiatric crisis. The multidisciplinary team treats individuals experiencing major mental illnesses and addiction related problems. The program includes voluntary and involuntary levels of care. A team of mental health professionals plan and work together with the patient to provide psychiatric care, medical treatment, support, referral for follow-up care, and opportunities for learning and emotional growth. The team includes nursing, psychiatry, social work and case management. Individuals with medical conditions also receive medical consults from the SMHC hospitalist program. Programming on the mental health unit includes daily clinical groups in CBT and DBT, a therapeutic milieu, art therapy, medication management, and recreational activities. Access to AA meetings is also available. Family members are encouraged to participate in the planning of aftercare for the individual and to participate in a family meeting. Relapse prevention and follow up with outpatient community services is emphasized.
Visiting hours are from 2:00-3:00pm and 6:00-7:00pm, Monday through Friday; 2:00-4:00pm and 6:00-7:00pm on Saturday and Sunday.