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SMMC PrimeCare’s New Portal – mySMMCchart – Popular with Patients


Thousands sign up to view lab results, request refills and appointments online

More than 4,400 patients have signed up for mySMHCchart since Southern Maine Medical Center (SMMC) PrimeCare launched the new online service in April. mySMHCchart is a secure and confidential web-based patient portal that allows SMHC PrimeCare patients to:

  • View their personal, physician office health record;

  • Request non-urgent appointments;

  • Request medication refills;

  • Request a referral;

  • Submit questions to their health care provider; and

  • Update personal information such as their address, health insurer or preferred pharmacy.

The service is available to adult patients 18 years of age and older.

“The response to SMHC PrimeCare’s new patient portal, mySMHCchart, has been very enthusiastic,” said Vicki Lyons, vice president of physician practice operations. “Enabling patients to play a more active role in managing their care through a secure website dovetails nicely with SMHC PrimeCare’s patient-centered approach.  Viewing lab results and requesting medication refills online have been particularly popular.”

“I immediately signed up to use the portal,” added Jon Krueger, a member of SMHC’s Patient Advisory Council.  “Enrolling is very easy and I really like the convenience of being able to request appointments, referrals and medication refills through mySMHCchart any time I want to, day or night.”

To enroll, patients complete a simple form in their doctor’s office.  A temporary user name and password is emailed the next business day so patients can log on and set up their personal ID and password.  Patients can log into mySMHCchart from a link on the home page of SMHC’s new website,, which was launched in May. The new site features fresh colorful graphics, more intuitive site navigation and enhanced search features. was designed to accommodate different web browsing preferences by linking to information through text, photos, videos and graphics. So, whether visitors need to find a physician, request a prescription refill through mySMHCchart, or want to learn more about the services we offer, they can find what they’re looking for quickly and easily!

About Southern Maine Medical Center
Southern Maine Medical Center (SMMC) is a national award-winning healthcare system including a medical center offering excellent clinical care and a multi-specialty physician services group. SMHC features one of Maine's leading Emergency Care centers as well as a full range of inpatient and outpatient services at its 150-bed acute care medical center. Non-emergency care is available without an appointment seven days a week at SMHC’s Walk-In Care center in Saco. SMHC's physician services offer high quality medical care through offices located in Biddeford, Kennebunk, Old Orchard Beach, and Saco and a wide array of outpatient services at its diagnostic and therapy centers in Saco, Kennebunk, and Biddeford. SMHC is Joint Commission accredited, state-licensed, and is a member of the MaineHealth system. To learn more visit


Media Contact:
Leslie Roberts
(207) 283.7232

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