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Your Patient Care Team

Our caregivers are here to take care of all your healthcare needs during your stay and to help manage your care after you leave SMHC. If you have questions during your stay, please speak to your caregiver. You are an important part of your patient care team and we want to hear from you!

MEMBERS OF THE PATIENT CARE TEAM

You, Our Healthcare Partner:
Taking an active role in your care is the single most important step you can take to make sure you receive the best health care possible. So always talk openly and honestly with your caregivers; you have the right to know what’s going on with your care. And never hesitate to ask a question or let your caregiver know if you have a concern.

Hospitalist (MD, DO, PA, NP):
Hospitalists specialize in managing the care of patients who are in the hospital. They will be responsible for your care while you are here. Your personal doctor will be given all treatment and test results and they will resume your care after you leave the hospital. If you do not have a primary care physician (PCP), we will help you find one.

Registered Nurse (RN)/Licensed Practical Nurse (LPN):
An RN or LPN will take care of many of your day-to-day medical needs, as well as coordinate the activities of your other patient care team members.

Certified Nursing Assistant (CNA):
A CNA helps with your care and basic daily living needs, such as bathing, walking or eating. He or she will also come by your room a few times a day to take your temperature, pulse and blood pressure and provide any help you need.

Rehabilitation Services:
You may need help to gain back strength and move normally again. Physical, Occupational and/or Speech Therapists will work with you to restart your everyday activities as quickly as possible.

Nutrition Services:
Registered, licensed Dietitians are here to be sure you
are eating the foods you need to heal. They offer advice and tips for eating well, maintaining a healthy weight and more.

Case Manager:
A Registered Nurse will be assigned as your Case Manager to work with your doctor and team. He or she will coordinate and oversee all the resources, therapies and services needed during your stay. Your Case Manager will also help prepare for your care after you leave the hospital. Your discharge plan may include rehabilitation, home care services, delivery of medical equipment, and any other services you’ll need for continuing your care.

Social Worker:
Our Social Workers are available to provide support visits to you and your family while you are in the hospital. Having a Social Worker to talk to may be helpful. They can give you information about community support services. Social Workers will work closely with your patient care team to make sure the right plans, services and resources are available to you by the time you are ready to leave the hospital.

Patient Advocate:
All members of our team are here to advocate and assist you and your family with any needs or concerns. However, if your needs or concerns can’t be resolved by a member of your care team or person in charge, or if you would prefer to speak to someone outside the care team, please call the Patient Advocate through the Care Line at (207) 283-7662 or directly at (207) 283-7909.

Ethics Committee:
Decisions about medical care have become more difficult and complex. You or your family has the right to seek help from the SMHC Ethics Committee with complex ethical, legal, and social questions that may arise. The committee will do their best to support the patient by helping them to say what kind of care they want while ensuring that SMHC is meeting its commitment to healing. A request for help from an ethics consultant may be made by any member of the healthcare team, patients, their families or friends. If you want help from an ethics consultant please speak with any member of the care team.

Additional Caregivers:
You may be cared for by many other types of caregivers who work in other departments within the hospital, including Diagnostic Imaging, Respiratory, Laboratory, Pharmacy, Cardiac Rehabilitation and more. 


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